Kimberly and Alan Wiegand, the parents of 18-month-old Chloe Wiegand, the toddler who fell to her death from an open cruise ship window during the family's vacation, say the cruise line is to blame for their daughter's tragic death. Chloe was playing in the children's play area on the Royal Carribean Cruise Ship when her grandfather picked her up and sat her on a rail that was facing a wall of glass paneling. Unfortunately, where Chloe was, the glass paneling was open and the child fell to the ground.

Chloe's distraught parents spoke out about the incident on the TODAY Show stating that the company's oversight in having a window open "cost our child her life."

"We obviously blame them for not having a safer situation on the 11th floor of that cruise ship. There are a million things that could've been done to make that safer. I know my mom was asking people, 'Why on earth is there a window open on the 11th floor without a screen or anything?'" Chloe's mother, Kimberly said to Savannah Guthrie during their interview.

Kimberly says that the cruise ship responded that the window was open for "ventilation" but she feels that the ship should have come up with other ways of ventilating the area. "Get a fan. Come up with some other mechanism to make your guests comfortable, rather than creating a tremendous safety hazard that cost our child her life," she said.

Chloe's family believes that negligence on behalf of the cruise line was directly responsible for her death and are looking to hold the company legally responsible. "I think that they have to be,'' Wiegand said. "This cannot happen to another family."

Michael Winkleman, the attorney for the family, told TODAY he believes that the cause of Chloe's death was truly accidental. "There's no doubt this was an accident," he said. "Really the singular question is, were there safety measures that could have been in place and should have been in place? If they were in place, again, there would have been no tragedy."

A spokesman for Royal Caribbean Cruises released a statement to TODAY about the tragic accident. "We are deeply saddened by this incident, and our hearts go out to the family. We have assisted the authorities in San Juan with their inquiries, and they are the appropriate people to address further questions."

Alan Weigand also stated that Chloe's grandfather has been devastated since the accident. "(He's) very, very distraught. You can barely look at him without him crying. She was his best friend."

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