A now-released deleted scene from Frozen 2 finally explains why Anna never knew about Elsa's powers. If you wondered about this, while watching Frozen and Frozen 2, the answers are here at last.
Sisters and Princesses, Anna and Elsa of Arendelle, share a close relationship at the start of the movie Frozen. They spend a lot of time playing, which is extra fun, because of Elsa's magical power to create ice and make it into different forms. But things take a dark turn, when a young Elsa accidentally strikes her sister with her power and Anna falls down unconscious, slowly turning her heart into ice.
The king and queen rush their injured daughter to a colony of trolls for help, where the wise Grand Pabbie troll heals her and then counsels the parents. He suggests removing all memories of magic from Anna's mind and then hiding Elsa's powers from there forward. Grand Pabbie seems to think that this is the best way to keep Anna safe. He's not wrong, but the result is a major fallout between the two sisters. Anna doesn't find out about Elsa's powers again, until much later at her coronation, three years after their parents died in a shipwreck. But a deleted scene, in Frozen 2, reveals that right before her parents left on that journey, they had plans to reveal the truth.
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In a never-before-seen clip, directors Chris Buck and Jennifer Lee explain that King Agnarr and Queen Iduna had a serious discussion, where they decided that Anna was ready for the truth and planned to tell it to her, but because of their accident, they never got the chance.
In the deleted scene, Elsa uses her powers to recreate this scene, so Anna could better understand what had happened in the family's past and regain trust and confidence in her parents' love for her.
It's unclear why this scene did not make it into the final version of Frozen 2, because it sure explains a lot!
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