A San Diego mom learned the hard way that you should always have all the apps closed on your phone before handing it off to your toddler to use! Isabella McNeil is a mom of two who learned a pretty expensive lesson in just how easy it can be for a toddler to order something off Amazon with their '1 click ordering' process.
McNeil explained to NBC 7 that she had been browsing couches on her phone using her Amazon app before her two-year-old daughter Rayna approached her, saying "Mama, phone. Mama, phone." McNeil handed her smartphone over to her daughter but had failed to close the Amazon app. The mother of two didn't think much of it until she received a notice from Amazon a few days later that stated: "Your couch has shipped."
"I said, 'What? My couch has shipped? I didn’t remember ordering a couch,'" she told the news station. It didn't take long for McNeil to realize what had happened. When she passed Rayna her phone the Amazon app with her browsing history was still open. Little Rayna had unknowingly pressed the "Buy Now With 1-Click" button on Amazon and inadvertently bought her family a $400 couch!
"Lesson learned," McNeil said. "Now I know it’s really dangerous and [I need] to make sure the Amazon app is closed before my daughter takes the phone. It’s just so easy."
Unfortunately for McNeil, it was too late for her to cancel the order, and it wasn't long before the couch was delivered to her doorstep. McNeil said that she decided to keep the couch because the cost of returning it to Amazon wasn't worth it. The company would have charged a $79 restocking fee plus $100 in return shipping costs, so McNeil decided to keep the couch and sell it on OfferUp instead for $300.
"Brand new in box. Ordered it by mistake, my toddler actually did...darn buy with 1 click on Amazon," the posting reads. "Anyway it’s more of a hassle to ship back, so I’ll take a loss. I paid 431 with tax and am willing to let it go for 300 must pick up. Can deliver for $25"
McNeil knows the error was her fault and wants other parents to make sure they have all apps closed on their smartphones before handing them over to their children. "Make sure all of the apps are closed, make sure your passwords are fingerprint-locked, make sure they don’t know your number password because kids are a lot smarter than we think," she said.
McNeil has received some comments from people who are criticizing her parenting skills for letting her toddler play with her phone (obviously from people who don't have toddlers) but she told NBC 7 that sometimes she hands over her phone just for a little peace and quiet. "Sometimes, when you’re a mom and you’re just in that desperation and you just kind of want them to settle down, the first thing you go to is, ‘Here, play with my phone for a little bit,’" she said. But, she admits it was an expensive lesson to learn. "It’s not worth $179 to just let her play with my phone. Now I’m going to be a lot more aware of my Amazon app."