www.moms.com

People Waited In Line For 9+ Hours At Build-A-Bear 'Pay Your Age' Day

Parents waited for hours outside Build-A-Bear stores in the U.K. as the company hosted a “pay your age” day. Customers had the rare opportunity to buy any bear, which can cost up to $68, for the price of their child's age.

After parents and their children waited in line - some up to nine hours - they would then have to wait for the bear to be filled with stuffing, and then wait again in another line to pay.

Building a bear doesn't just stop there – Build-A-Bear have strategically come up with a whole range of bear clothes and accessories that are absolute necessities to a bear-loving child.

advertising

Fights broke out between parents who were waiting in line, with some of them having to stand for up to nine hours before they made it into the store.

At a location in Leeds, police were called when queues of "about a mile long" formed. Leeds shopper Paul Shaw told the BBC:

"Crazy scenes at the White Rose - Build-A-Bear is in chaos. Queuing from the store, all the way outside, approximately five-hour queue. There are even police here trying to keep the peace."

The company said the response had been "overwhelming and unprecedented." Several stores had to shut for the rest of the day following demand.

advertising

In a statement on its Facebook page, Build-A-Bear Workshop said: "We understand our guests are disappointed, and we are working to address the situation.

"We will reach out directly to our valued guests as soon as possible."

There are over 50 Build-A-Bear branches across the UK. The retailer has opened more than 400 stores across the world, since its launch in 1997.

To qualify for the promotion, parents must join the free Build-A-Bear bonus reward scheme.

Parents on social media criticized the event, saying they were shocked at the long wait, and “disgusted” by the company’s organization. Some said their children were left "heartbroken" when they could not get a bear.

advertising

Some members of the public took to social media to share their shock at the long waits and tense atmosphere surrounding the stores.

Another commented:

If you feel the need to queue for 9 hours at a build a bear.. making your kid also queue that amount of time... I think you need to re prioritise your parenting... utter ridiculous. Does however highlight the ridiculous price @buildabear charge anyway. Such a rip off #BuildABear

Those parents who managed to buy a bear were lucky, and shared their joy on social media as well.

The sale continues today for US markets -- hope you're out there being safe.

READ NEXT: Build-A-Bear Just Announced a 'Pay Your Age Day' Sale

advertising
Turkey Salmonella Outbreak Sparks Warning From CDC Weeks Before Thanksgiving

More in Products